Privacy Policy

1. Scope of this policy

This Privacy Policy applies to personal information processed through https://pathwalkerpublishing.com.ng, related account areas, contact forms, manuscript-submission channels, book-order processes, newsletters and publishing-service interactions operated by Pathwalker Publishing Ltd.

It does not automatically apply to websites, payment platforms, marketplaces, social networks or other services operated by third parties. Those providers may apply their own privacy policies.

2. Information we may collect

Information you provide directly

• Name, email address, telephone number, location and account credentials.
• Profile details, biography, website links, social-media links, profile photograph and cover image.
• Order, delivery and transaction-related information.
• Manuscripts, proposals, book descriptions, author biographies and publishing-enquiry materials.
• Messages, support requests, newsletter subscriptions and feedback.
• Information supplied when applying to become an author, contributor, partner or service client.

Information collected automatically

• Internet Protocol address, browser type, device type, operating system and approximate location.
• Pages visited, links clicked, referral source and other website-usage information.
• Security logs, session information and account-access records.
• Cookie identifiers and similar technical data where enabled.

3. How we use personal information

We may use personal information to:

• Create, maintain and secure user, reader, author and administrator accounts.
• Process book orders, payments, receipts, deliveries and eligible downloads.
• Respond to enquiries, manuscript submissions and publishing-service requests.
• Assess manuscripts and communicate about editing, design, production, distribution or marketing services.
• Operate public profiles when a user chooses to make a profile public.
• Send service messages, transaction notices and account-security communications.
• Send newsletters or promotional information where permitted and where consent is required.
• Improve website content, usability, security and service performance.
• Prevent fraud, abuse, unauthorised access and violations of our terms.
• Maintain business, accounting, legal and regulatory records.

4. Legal bases and consent

Depending on the activity and applicable law, we may process information because it is necessary to perform a contract, respond to steps you request before entering a contract, comply with a legal obligation, pursue a legitimate business interest, protect vital interests or act on your consent.

Where processing depends on consent, you may withdraw that consent for future processing. Withdrawal does not invalidate processing already carried out lawfully before withdrawal.

5. When information may be shared

We may share limited information with:

• Employees, authorised contractors, editors, designers and service providers who need it to perform assigned work.
• Payment processors, banks and financial-service providers involved in transactions.
• Hosting, email, analytics, security, cloud-storage and technical-support providers.
• Printers, distributors, delivery companies and marketplace partners where necessary to fulfil an order or publishing service.
• Professional advisers, auditors, insurers, regulators, courts or law-enforcement authorities where legally required or reasonably necessary.
• A successor organisation in connection with a lawful merger, restructuring, financing or transfer of business assets.

We do not sell personal information as a standalone commercial product.

6. Payments and third-party services

Card and bank-payment information may be collected directly by an authorised payment processor rather than stored by Pathwalker Publishing Ltd. The payment provider processes that information under its own terms and privacy policy.

Our website may link to online marketplaces, social networks, delivery providers, video platforms and other third-party services. We are not responsible for the privacy practices of independent third parties.

7. Cookies, sessions and analytics

Cookies and similar technologies may be used to keep you signed in, remember preferences, secure forms, measure website performance and understand how visitors use the site.

You may control cookies through your browser. Disabling essential cookies may prevent account, checkout, form or security features from working correctly.

8. How long we retain information

We retain information only for as long as reasonably necessary for the purpose for which it was collected, including service delivery, account administration, dispute resolution, fraud prevention, tax, accounting and legal compliance.

Retention periods vary. For example, transaction records may be retained longer than an abandoned contact enquiry because financial and legal obligations differ.

9. Information security

We use reasonable administrative, technical and organisational measures intended to protect personal information against accidental loss, misuse, unauthorised access, alteration or disclosure.

No website, email system or internet transmission is completely secure. You are responsible for choosing a strong password, keeping login details confidential and signing out on shared devices.

10. Your privacy rights

Subject to applicable law and relevant exceptions, you may request:

• Confirmation of whether we process your personal information.
• Access to personal information we hold about you.
• Correction of inaccurate or incomplete information.
• Deletion of information that no longer needs to be retained.
• Restriction of or objection to certain processing.
• Withdrawal of consent where consent is the legal basis.
• A copy of eligible information in a commonly usable format.

We may ask for reasonable proof of identity before acting on a request. Some information may need to be retained where required by law, contract, fraud prevention or legitimate recordkeeping obligations.

11. Children’s information

Our general website and publishing services are not designed to collect personal information directly from children without appropriate involvement or authorisation from a parent, guardian or responsible institution.

Where a child-related publishing project is undertaken, the responsible adult or organisation must have the authority to provide any information or materials submitted to us.

12. Changes to this policy

We may revise this Privacy Policy when our services, technology, business practices or legal obligations change. The updated version will be posted on this page with a revised “last updated” date.

13. Contact us

Questions, concerns and privacy requests may be directed to:

Pathwalker Publishing Ltd
No. 15, Yaounde Street, Wuse Zone 6, Abuja, Nigeria
Email: info@pathwalkerpublishing.com.ng
Phone: +2347033823104